Transform Your Journey with VoyageVantage

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, subscribe to our newsletter, or contact us for support. This may include your name, email address, phone number, travel preferences, and payment information.

How We Use Your Information

We use your information to provide and improve our travel services, process bookings, communicate with you about your trips, send you marketing communications (with your consent), and comply with legal obligations.

Information Sharing

We may share your information with trusted service providers who assist us in operating our business, such as payment processors, hotels, airlines, and tour operators. We do not sell your personal information to third parties.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time. Contact us to exercise these rights.

GDPR Compliance

For EU residents, we process your data based on legitimate interests, contractual necessity, or consent. You have additional rights under GDPR, including data portability and the right to restriction of processing.

Contact Information

For privacy-related questions, contact us at [email protected] or +1 (312) 555-0187.

Last updated: December 2024

Service Agreement

By using VoyageVantage services, you agree to these terms. We provide travel planning and booking services, acting as an intermediary between you and travel suppliers.

Booking and Payment

All bookings are subject to availability and supplier terms. Payment is required as per the agreed schedule. Cancellation and refund policies vary by supplier and will be clearly communicated before booking confirmation.

Travel Documents and Requirements

You are responsible for ensuring you have valid travel documents, including passports, visas, and health certificates. We recommend checking requirements well in advance of travel.

Travel Insurance

We strongly recommend purchasing comprehensive travel insurance. VoyageVantage is not liable for losses that would be covered by travel insurance.

Changes and Cancellations

Changes to bookings may incur fees from suppliers. Cancellation policies vary by service provider and will be explained at the time of booking.

Limitation of Liability

VoyageVantage acts as an agent for travel suppliers. Our liability is limited to the fees paid for our services. We are not responsible for supplier failures, weather delays, or other circumstances beyond our control.

Dispute Resolution

Any disputes will be resolved through arbitration in Chicago, Illinois, under Illinois state law.

Last updated: December 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and improve our services.

Types of Cookies We Use

Essential Cookies: Required for basic website functionality, including security features and navigation.

Analytics Cookies: Help us understand how visitors interact with our website to improve user experience.

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

Preference Cookies: Remember your settings and preferences for future visits.

Cookie Management

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

Third-Party Cookies

We may use third-party services that set their own cookies, including analytics providers and social media platforms.

Cookie Retention

Session cookies are deleted when you close your browser. Persistent cookies remain until they expire or you delete them.

Updates to This Policy

We may update this cookie policy periodically. Check this page for the latest information.

Last updated: December 2024

Copyright Protection

VoyageVantage respects intellectual property rights and expects our users to do the same. We respond to valid DMCA takedown notices in accordance with the Digital Millennium Copyright Act.

Reporting Copyright Infringement

If you believe your copyrighted work has been infringed upon, please provide the following information:

• Identification of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our site
• Your contact information (name, address, phone, email)
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner
• Your physical or electronic signature

DMCA Agent

Send DMCA notices to:

Email: [email protected]
Subject: DMCA Takedown Notice
Phone: +1 (312) 555-0187

Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification with the required elements under DMCA law.

Repeat Infringers

We maintain a policy of terminating accounts of users who are repeat copyright infringers.

Last updated: December 2024

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), EU residents have specific rights regarding their personal data:

Right of Access

You have the right to request copies of your personal data. We may charge a small fee for this service.

Right of Rectification

You have the right to request correction of inaccurate or incomplete personal data.

Right to Erasure

You have the right to request deletion of your personal data under certain conditions.

Right to Restrict Processing

You have the right to request restriction of processing your personal data under certain conditions.

Right to Data Portability

You have the right to request transfer of your data to another organization or directly to you.

Right to Object

You have the right to object to our processing of your personal data under certain conditions.

Lawful Basis for Processing

We process your data based on:

• Consent you have given
• Performance of a contract with you
• Compliance with legal obligations
• Legitimate interests pursued by us or a third party

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at [email protected].

Supervisory Authority

You have the right to lodge a complaint with your local data protection authority.

Last updated: December 2024

Manage Your Cookie Preferences

You can choose which types of cookies to accept. Essential cookies cannot be disabled as they are necessary for the website to function.